Request a Bid: (248) 282-8094
Case Studies
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Designer Tea and Hot Beverage Retailer

SDS coordinated with local sites for a survey to install racks at all locations.

Dispatched electricians for new rack location and IT techs for after-hours install of rack and un-installation and reinstallation of all network gear as well as cabling the front counters for new hardware. 

Project Details:

  • Assigned Project Management for day to day customer interaction 
  • Material consulting, acquisition, kitting and management
  • Pre-calls to site or construction contact    
  • Onsite and remote dispatch and support of Technicians, Electricians, Engineers, Installers, etc.
  • Call center tracking of technician ETA
  • Call center technician check-in on site with site questions
  • Call center updates of technician progress on site
  • Site completion form signed and finished 
  • Call center onsite technician check-out with completion questions
  • Deliverable processing and submission to client
  • Customer customized project reporting
  • Customer customized billing reporting 
  • Multiple phases and visit scope 
  • Extensive location and technology surveys 
  • Customer equipment management 
Supporting Large Enterprises Worldwide

Luxury Marina

This client was looking for SDS’s expertise with their wireless network for coverage across the entire marina, including all boat slips and dock locations. SDS performed wireless surveys and provided a custom installation plan to fit their specific needs.
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Major Coffee Chain

We have provided top-notch IT services from consulting on installation practices, preferred high-quality materials to infrastructure and installation work.
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Gas and Convenience Store Chain

Installed access points and digital signage as well as performed break-fix troubleshooting services for locations throughout the United States, many of them located in outlying areas far from major metropolitan cities.
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Request a Bid:
(248) 282-8094
23937 Research Drive
Farmington Hills, MI 48335
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