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Designer Island Life Clothing Retailer with Retail and Restaurant Locations

Worked with client to perform site surveys, provided low voltage materials, installed low voltage cabling, and installed POS and restaurant equipment between various other trades to deliver on-time for construction schedule on all new store builds.

SDS tested and validated equipment, managed project installations, participated in daily meetings and provided customer specified deliverables for completion.

Project Details:

Assigned Project Management for day to day customer interaction
Material consulting, acquisition, kitting and management
Pre-calls to site or construction contact
Onsite and remote dispatch and support of Technicians, Electricians, Engineers, Installers, etc.
Call center tracking of technician ETA
Call center technician check-in on site with site questions
Call center updates of technician progress on site
Status and deliverable picture vetting prior to release from the site
Site completion form signed and finished
Call center onsite technician check-out with completion questions
Deliverable processing and submission to client
As built with post-installation information
Customer customized project reporting
Customer customized billing reporting
Multiple phases and visit scope
Extensive location and technology surveys
Customer equipment management

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