Department Store and Online Sales Distribution Centers

SDS assisted in upgrading multiple key distribution centers by performing pre-site surveys, creating an installation guide, managing client assets, managing project installation, and deliverables.

SDS worked with the client to install new network switching hardware, adding new access points and associated cabling (CAT6 and Fiber) for additional wireless coverage, validated equipment that was operational post-cut, and decommissioned old wiring, access points, and other equipment. SDS confirmed accurate coverage and tuning with post-install Heat Map coverage reports.

Project Details:

Assigned Project Management for day to day customer interaction

Material consulting, acquisition, kitting and management

Floor plan mark up

Pre-calls to site or construction contact

Onsite and remote dispatch and support of Technicians, Electricians, Engineers, Installers, etc.

Call center tracking of technician ETA

Call center technician check-in on site with site questions

Call center updates of technician progress on site

Status and deliverable picture vetting before release from the site

Site completion form signed and finished

Call center onsite technician check-out with completion questions

Deliverable processing and submission to client

As built with post-installation information

Customer customized project reporting

Customer customized billing reporting

Technology consulting

Wireless architecture and design infrastructure planning services

Network architecture design and deployment

Operational and information technology security consulting

Multiple phases and visit scope

Extensive location and technology surveys