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Big Box Department Clothing Store

SDS worked to re-cable and perform network cutovers with new network gear for a large portion of this chain’s locations.

We dispatched trained teams after-hours for site visits to pull cable to update network for high speeds before network cutover. We completed the overnight Network Cutovers and tested all new hardware. This project had hard deadlines with specific goals and SDS performed at the highest levels of quality and completion amongst all companies involved.

Project Details:

Assigned Project Management for day to day customer interaction
Material consulting, acquisition, kitting and management
Floor plan mark up
Pre-calls to site or construction contact
Onsite and remote dispatch and support of Technicians, Electricians, Engineers, Installers, etc.
Call center tracking of technician ETA
Call center technician check-in on site with site questions
Call center updates of technician progress on site
Status and deliverable picture vetting prior to release from the site
Site completion form signed and finished
Call center onsite technician check-out with completion questions
Deliverable processing and submission to client
As built with post-installation information
Customer customized project reporting
Customer customized billing reporting
Technology consulting
Wireless architecture and design infrastructure planning services
Network architecture design and deployment
Operational and information technology security consulting
Multiple phases and visit scope
Servicing infrastructure and equipment for break/fix dispatches
Extensive location and technology surveys

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